*Thank you for your interest in our pet resort!Playcare-Room

At this time, we are unable to accept new playcare guests. We are happy to still accommodate your overnight boarding needs. To make a reservation, please call 512-879-0390.

Do you need someone to care for your pet the next time you have to leave town? What about during the day? Is your pet stuck home alone, bored, inactive and unstimulated? Upper Paw Urban Pet Resort has the perfect solution to all of your pet care needs! We offer both long term overnight boarding as well as daily doggie “playcare” services. Our pet resort is completely cageless and designed to make your companion’s stay with us comfortable and fun. Playcare participants enjoy plenty of activities and socialization with other dogs, while our overnight accommodations for both dogs and cats provide the ideal home away from home. Give us a call today – we’d love to spend some special time with your furry friend!

Pet Resort Accommodations

We want to provide the perfect home away from home for your dog while you are away! Upper Paw is a compassionate, clean, and playful environment where your four-legged friend will receive respect, lots of individual attention, and plenty of opportunities to play or relax. We believe this interaction while you are gone will help to continue to build the human-animal bond that is so important for your pet!

Your pet’s time away should be as much like home as possible and we’ve organized our pet resort and suites to reflect this concept. Each resort guest can enjoy a cage-free environment, with a warm, inviting color scheme and a flat screen TV. All guests also enjoy their own pet cots, which are comfortable, above-the-floor options for rest times. Webcam access is available during the day to check on your pet. We will accommodate your pet’s specific feeding, husbandry, and medical needs and go out of our way to make your pet’s stay an unforgettable one.

Price

$67/night for one dog

$50.60/night for each additional dog (20% discount)

$37.00/night for one cat

$29.60/night for each additional cat (20% discount)

We offer 20% off  packages for stays of ten nights or more, sold in increments of 10. These can be split among multiple dogs in the same household.

Upper Paw Boarding Policies

All boarding guests must be spayed or neutered.

All pets must have up to date vaccinations with written proof of DHLPP (distemper, hepatitis, leptospirosis, parainfluenza, parvovirus) in the last year, Kennel Cough (Bordetella) vaccine in the last 6 months, and Rabies vaccine within the last year.

All pets must be in good health and have not been ill with a communicable illness in the last 30 days. On admission, all dogs must be free from any condition which could potentially jeopardize the health of other guests.

All dogs must be no- aggressive and not toy or food protective. Owners will need to certify that their dog has not harmed or shown any aggressive behavior toward any person or other dog.

Dog and cat pet suite reservations may be made by phone.

Cancellation Policy

We require 48 hours notice for all cancellations during non-holiday times and 72 hours notice for cancellations during holiday times (New Year’s, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas) so that we are able to accommodate guests on our waiting list in a timely manner. If proper notice is not given or a guest does not arrive for a scheduled stay, there will be a cancellation fee equal to one night’s full price stay for bookings of 5 days or fewer and 2 full-price night’s stay for bookings of 6 days or more.

Doggie Playcare

(At this time, we are unable to accept new playcare guests as we have a full class!)

Is your dog bored at home all day, alone and waiting for you to return? Do you feel overwhelmed by the energy level your pet displays after you’ve had a long, hard day at work? Playcare is an excellent way to encourage socialization, exercise and mental stimulation for your dog in a safe, healthy, supervised environment.

What to expect…AUVCWebsite7

Every dog at Upper Paw Doggie Playcare must undergo an interview and temperament evaluation in order to make sure that our environment will be beneficial to them, and remain safe for everyone. We want to avoid unpredictable behavior that may put other pets or staff members in harm’s way. Once enrolled, if your pet is not adapting to our environment well, we will communicate with you and assist you with other options. We want to help to find the best environment for your pet!

It’s also important to note that dogs are susceptible to environmental diseases just like people. We will do everything we can to keep our pets and staff safe and healthy at all times! If your pet has any of the following symptoms, please protect our other guests by keeping your pet home.

Kennel Cough – coughing, sneezing, runny nose

External Parasites – fleas, ticks, ringworm, sarcoptic mange mites

Giardia – diarrhea or vomiting with or without blood

Don’t forget, we also have our in-house veterinary hospital downstairs, so if your pet needs veterinary attention at any time while in our care, we will be more than happy to take care of them so they can return to Upper Paw happy and healthy again!

We will strive to keep every pet clean while they are with us. A playcare environment will inevitably expose your pet to crowd control issues, however, our attentive staff will keep your pet clean throughout the day so they are looking and smelling great when they go home!

As everyone knows, when dogs get together, a “pack mentality” can set in and sometimes we at Upper Paw must intervene for safety. If we do not see your pet playing nicely, he or she may be removed from the play area briefly for a time out in order to keep everyone safe and happy. We want to keep nips, scrapes, and scuffles to a minimum, and completely eliminate them whenever possible.

The bottom line is, at Upper Paw, we want everyone to have fun in a safe and loving environment!

Upper Paw Doggie Playcare PoliciesAUVCWebsite5

All dogs must be 4 months or older.

All dogs must have up to date vaccinations with written proof of DHLPP (distemper, hepatitis, leptospirosis, parainfluenza, parvovirus) in the last year, Kennel Cough (Bordetella) vaccine in the last 6 months, and Rabies vaccine within the last year.

All dogs must be in good health and have not been ill with a communicable illness in the last 30 days. Upon admission, all dogs must be free from any condition which could potentially jeopardize the health of other guests.

All dogs must be non aggressive and not toy or food protective. Owners will need to certify that their dog has not harmed or shown any aggressive behavior toward any person or other dog.

All dogs must have a complete application on file.

All dogs must be spayed or neutered.

Attendance is by appointment only.

Payment is due when pet is picked up at the end of the day.