Dr. Jessica and the Austin Urban Vet Center team go above and beyond in every way possible - we can't recommend them enough! From the first time she met our rescue dog, Dr. Jessica took care to completely customize her evaluation and recommendations based on his specific background and lifestyle - she far exceeded the levels of personalization that we've experienced with any other vet. She has made herself available to consult over the phone when we traveled out of state and had questions about his health, always makes us feel like our (numerous) questions are very valid, and sets us up for success by taking the time to comprehensively walk us through our dog's health and conditions. Thank you Dr. Jessica and team!

I’ve personally had Dr. Heidi and Dr. Shannon take care of my pets and the service is unbeatable and simply can’t be matched. They will treat your pets like family and even put up with the over-protective pet parents, like myself. They invest SO much into your pet and I genuinely think my dog enjoys going, the cat not so much (who’s surprised). The front desk staff are always kind and helpful, really making the entire experience easy and as pleasant as vet visits can be. This is the best and only vet I’ll go to in Austin!

If Dr. Morrissey isn’t your fur baby’s vet, she should be! Her passion, care, and attention to detail is unmatchable to anything I’ve ever experienced. My phone calls are always answered promptly and with warmth. The entire staff makes you feel at home and treats the animals as if they were their own. Goody-bags and take home supplies are always personalized to your pet as well! I could honestly go on forever about this place. My little guy is my entire world and every decision regarding him is carefully thought out. With that being said, I fully trust his life with Austin Urban Vet and staff. Thank you guys for everything

My pup, Scout, chipped her tooth. So while traveling through Austin, she needed an extraction. The guys at Austin Urban Vet were very kind and patiently explained what was wrong with Scout and what needed to be done to keep her happy and healthy. They are very attentive and responsive even in these socially distanced, strange times, and we feel like she was well cared for. Possibly the best Vet experience we have ever had, and we wish this was our permanent care provider for our pups. Thank ya'll for helping keep our puppy girl safe and healthy!

Amazing Veterinary Office with professional and courteous staff. Their entire building is very clean with trendy updated decor. In the past I have enjoyed being greeted by a very cute fur baby of one of the staff members who likes to hang out on the reception desk. I have never had a bad experience at Austin Urban and I cannot say enough good things about Dr. Heidi. Our dog was very sick early this year out of nowhere. If our dog was in anyone but Dr. Heidi's care as well as the specialists she referred us to, I don't think our dog would've made it. Our dog is old with a lot of health concerns and a lot of spirit. I find comfort in knowing that with every check up, every health concern will be addressed and constantly monitored. Dr. Heidi always goes above and beyond to provide the best care and attention each and every visit. Anytime we have a question or concern she's there with an answer. I'm not sure how we managed to find such an amazing Vet, but I'm forever thankful we did! I'm happy to report that our dog is doing well and is still in the care of Dr. Heidi and Austin Urban staff. Your pet is in good hands here!

Just having moved from California during a pandemic (COVID-19) added many barriers to everyday life. I had no plans on getting a primary vet just yet in light of the current situation. Unfortunately my dog Oliver had other plans, and had an injury. I queried many vets, and Austin Urban Vet Center was by far the most efficient and responsive. They saw me within a couple days, and were so accommodating and took all the COVID precautions seriously which I appreciated. Dr. Heidi although I did not get to meet in person, spoke to me on the phone and updated me throughout the entire procedure. Can't thank you enough. I can say I found a great new vet in our new State. Also they gave Oliver a Certificate of Bravery and I just near lost it. Thank you!!!