We at Austin Urban Vet Center want to reassure you that we remain committed to providing healthcare for your pet family members in a safe environment and are taking precautions to limit chances of exposure at our facility. We are continuing to clean surfaces at our clinic and are adding additional wiping of door handles and commonly touched surfaces.
Your pet is not considered at risk for contracting this type of corona virus from people.
You can help us in maintaining a safe environment:
- Please call us at 512-476-2882 to discuss your pet’s needs if you have traveled outside of the U.S. recently, are at increased risk or are exhibiting symptoms (fever, coughing, sneezing) of illness.
- If you are having someone other than the recorded legal representative transport your pet, call to ensure authorization, medical privacy and payment method are communicated.
We want to continue to serve you if you need to stay out of any public spaces for your own health risks. We will be happy to take payments by phone, come out to get your pet, and deliver medications to your car in our parking lot for clients not wanting to come inside the building. If there is a critical emergency, we recommend notifying us first at our office or communicating with the local pet emergency clinic.
The safety and well being of pet family members, our staff and clients remain the most important focus for us and we are committed to providing services during this concerning and unusual time.
Thank you for your assistance in achieving our goals while caring for your pet!